Tenant Satisfaction Measures survey

You may remember seeing information about this survey earlier this year. A Tenant Satisfaction Measures survey will now be carried out every three months by the same company as before – Acuity Research & Practice.

They will contact tenants by telephone with the aim of interviewing 275 tenants each quarter, and the survey should take approximately 8 to 10 minutes to complete. If tenants receive a call from Acuity, the number displayed will be 01384 981091.

The first batch of calls will commence Monday 17th June, then 2 weeks in September; December and March.

The FAQ document produced by Acuity can be viewed below: