Tenant Satisfaction Measures survey
You may remember seeing information about this survey previously, Tenant Satisfaction Measures surveys are now carried out every three months by Acuity Research & Practice.
They will contact tenants by telephone with the aim of interviewing 275 tenants each quarter, and the survey should take approximately 8 to 10 minutes to complete. If tenants receive a call from Acuity, the number displayed will be 01384 981091.
The first batch of calls for 2025-26 will commence on 16th June 2025 for 2 weeks.
The FAQ document produced by Acuity can be viewed below: