Tenant Satisfaction Measures survey
*The next batch of calls will commence on Monday 16th March*
You may remember seeing information about this survey previously, Tenant Satisfaction Measures surveys are now carried out every three months by Acuity Research & Practice.
They will contact tenants by telephone with the aim of interviewing 275 tenants each quarter, and the survey should take approximately 8 to 10 minutes to complete. If tenants receive a call from Acuity, the number displayed will be 01384 981091. They will not call from any other number.
Results of the surveys can be seen here: https://www.dudley.gov.uk/residents/housing/housing-advice-information-and-support/housing-performance/
The FAQ document produced by Acuity can be viewed below:
